FAQ

Our collections are designed for fashion-forward women who appreciate timeless yet contemporary styles. Our target customers value premium quality blouses, shirts, skirts, and versatile pieces that transition seamlessly from office to evening. They are globally-minded shoppers who prioritize both style and convenience in their purchasing experience.

Artemides Shop offers sophisticated, elegant wardrobe essentials with a modern twist. Our aesthetic balances classic silhouettes (like our maxi, midi and mini collections) with contemporary details, focusing on versatile pieces that work across multiple occasions. The clean menu organization reflects our curated approach to fashion.

We specialize in premium women’s tops (blouses, shirts, t-shirts, tanks and camis) and skirts (available in maxi, midi and mini lengths). Our sleeveless collection offers warm-weather options, while our transitional pieces work year-round.

Our ‘Blouses’ category features more formal, dressy styles, while ‘Blouses and Shirts’ includes both casual and dress shirts. If you’re looking for office-appropriate styles with structure, we recommend starting with ‘Blouses’. For more relaxed, everyday wear, browse ‘Blouses and Shirts’ or ‘T-shirts’.

Every garment undergoes rigorous quality checks before shipment. Our team examines stitching, fabric quality, and overall construction to ensure each piece meets our high standards. This 1-2 day processing period is why we can confidently offer a 15-day return policy.

We offer two premium shipping options:

Standard Shipping ($12.95): 10-15 business days via DHL/FedEx with tracking
Free Shipping (orders over $50): 15-25 business days via EMS

We ship globally except certain remote areas and select Asian regions due to customs restrictions. If you’re unsure about your location, please contact us before ordering at [email protected].

All orders undergo our 1-2 business day quality assurance process before dispatch. This ensures you receive garments that meet our exacting standards. Delivery times begin after this processing period.

Yes, Standard Shipping orders include full tracking through DHL or FedEx. Free Shipping via EMS may have limited tracking depending on destination. Tracking information is emailed once your order dispatches.

We offer a 15-day return window from delivery date. Items must be unworn, unwashed, and in original condition with tags attached. Please initiate returns through our customer service team at [email protected].

We stand behind every piece in our collections. If you receive an item that doesn’t meet our quality standards, please contact us immediately for a full refund or replacement. Our Quality Guarantee ensures your complete satisfaction.

Customers are responsible for return shipping costs unless the return is due to our error or a quality issue. We recommend using a trackable shipping method for returns.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are processed through encrypted channels for your protection.

Absolutely. We use industry-standard SSL encryption and never store your full payment details on our servers. For added security, we recommend PayPal for those who prefer not to enter card details directly.

Currently we don’t offer gift cards, but we’re considering this for future updates to enhance your gifting experience. Please check back or sign up for our newsletter for updates.

Our Mesa, Arizona-based team is available at [email protected] for any questions not covered here. We typically respond within 24 business hours.

Our headquarters and fulfillment center are located at 3912 Elmwood Avenue, Mesa, US 85201. This is where all orders are carefully prepared and quality-checked before being shipped worldwide.